ANP Client Satisfaction Survey
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Andrea Nyberg photography client satisfaction survey
By filling out this survey, you are helping me know my strengths and areas needing improvement. Thank you for your time and input!
How did you hear about Andrea Nyberg Photography?
Friend's name (or list Other):
How would you describe your overall experience with ANP?
If you felt your experience was poor, please explain what made it so.
What did you enjoy most about your photography session with ANP?
What is an area of growth that would have made your experience better?
How would you rate the following areas of communication with ANP?
Pre session email/phone call
Informative, easy to read, timely and professional
Didn't receive an email/call before my session
Please let me know how I can improve my pre-session communication.
Did you feel you had all the information you needed walking into your session? (location, what to wear/bring, payment information, etc)
What information would have helped you feel more prepared?
Post session email
I received my zipfiles in a timely manner and was able to download and open them easily.
I received my zipfiles in a timely manner but had trouble with the download process.
I did not receive my zipfiles.
Please describe how I can improve communication regarding your images.
Were you satisfied with the quality of your images? Please explain.
How likely are to use ANP again in the future?
If no, would you please share why?
Would you recommend ANP to a friend?
If no, please explain.
© Andrea Nyberg Photography 2011-2017